A user in my organization is unable to login after completing account setup from my invitation link. He gets an error stating that his passkey is incorrect. We have tried resetting their computer’s passkey, resetting the saved passkey within foundry, and deleting and recreating their account. The same error occurs each time and persists through different browsers. Has anyone else experienced this issue and know how to get around it?
Error Code: 16ce790c-8734-4a8e-9946-3fe36ed3734f
Error Msg: Your identity couldn’t be verified with this passkey. Try another passkey, or contact your administrator. – Stargate: Login Failed Reason: USER_VERIFICATION_REQUIRED