I have a PDF file stored within a Foundry project as a PDF file (not as a dataset or media set). It’s displayed as a PDF icon within Foundry. On my PC, clicking the file opens it successfully in Foundry’s PDF viewer, and I’m able to download it.
However, on other PCs with the same permissions, the PDF viewer remains stuck in a loading state, showing a spinning circle, and the PDF fails to display. The download button in the upper right corner remains functional.These users are also using Chrome.
Could you please advise on how to resolve this issue? Any assistance would be greatly appreciated.