Cannot Access OpenAI API (api.openai.com) Due to Paused Network Egress Policy in Palantir Foundry

Howdy all,

I am currently working in Palantir Foundry and attempting to integrate the OpenAI API (api.openai.com) into my project. However, the network egress policy for api.openai.com is paused by Palantir’s Information Security team. This is blocking all outbound connections to OpenAI’s servers, preventing me from running my application.

I need this connection to query the OpenAI API for a legitimate use case. Could anyone advise on:

  1. How to request the unblocking of the egress policy?
  2. Possible workarounds (e.g., proxy configurations) if unblocking is not immediately possible?

I’ve attached a screenshot of the current egress policy status for reference.

Thanks in advance for your help!
s

Hey,

This happens when you are trying to egress to specific domains that are blocked by Palantir Infosec. Per the documentation these can be unblocked but would recommend that you file a support issue with details of your use-case and the support team will work with you to see if we can unblock this for you.

Typically most people can get what they need using the OpenAI models provided via AIP that you can enable in control-panel and can be accessed throughout the platform.

In particular, given that you tagged this with code-repositories you can find details of how to use palantir-provided models in code repositories here.

Hope this helps!

Cheers,

Christopher

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