First time devops user here. I have a capability with 1 pipeline, 10 objects, 15 actions, 8 functions, a developer console application. I’ve packaged it into a product in the dev ops modules. So far so good.
Now I created a Space and I’m trying to install the product into my new Space. When I get to the last step “Review”, I get a message that says
Something went wrong, please contact support (error: externalServiceError) Error instance ID:7c0eb5d1-d017-4a75-a01e-5e1bf6a3b176
Affected Inputs:
… list of 25 things…
Affected Outputs:
… list of 50 things…
RemoteException: INTERNAL (Default:Internal) with instance ID 7c0eb5d1-d017-4a75-a01e-5e1bf6a3b176
We are seeing another issue that we can’t get past. So to catchup, I published the product, and then installed it in another space. The product includes all ontology objects, actions and functions. For the data & media sets, we didn’t want to port the content, so we created new ones in the destination space and mapped them during installation. This worked.
Then I added our Code Repo, and it pulled in dependencies. I published a new version of the product.
Now I can’t install it. While installing the product, I’ve remapped all the datasets & mediasets to new empty ones.
The DSs work fine.
All of the MediaSets say “This media set is not supported”.
This is even not working for MediaSets I successfully mapped with the earlier version of my product. I went back and compared all fields from the source media set to the new ones and they matched. I also verified that the Ontology Object has its capabilities mapped to these media sets. I don’t know what else to check here.
Are you able to reliably reproduce the issue if you create a new product with the same contents?
What is the relationship between these media set and the other resources in the product? For example, are the media sets used in the capabilities of object types, and are they used as the input/output of any transforms?
