First time devops user here. I have a capability with 1 pipeline, 10 objects, 15 actions, 8 functions, a developer console application. I’ve packaged it into a product in the dev ops modules. So far so good.
Now I created a Space and I’m trying to install the product into my new Space. When I get to the last step “Review”, I get a message that says
Something went wrong, please contact support (error: externalServiceError)
Error instance ID: 7c0eb5d1-d017-4a75-a01e-5e1bf6a3b176
Affected Inputs:
… list of 25 things…
Affected Outputs:
… list of 50 things…
RemoteException: INTERNAL (Default:Internal) with instance ID 7c0eb5d1-d017-4a75-a01e-5e1bf6a3b176
What do i do?
Hi! a fix has been released and is now on your stack. Can you please try to repackage the product and create a new version?
Thank you, that fix worked.
We are seeing another issue that we can’t get past. So to catchup, I published the product, and then installed it in another space. The product includes all ontology objects, actions and functions. For the data & media sets, we didn’t want to port the content, so we created new ones in the destination space and mapped them during installation. This worked.
Then I added our Code Repo, and it pulled in dependencies. I published a new version of the product.
Now I can’t install it. While installing the product, I’ve remapped all the datasets & mediasets to new empty ones.
The DSs work fine.
All of the MediaSets say “This media set is not supported”.
This is even not working for MediaSets I successfully mapped with the earlier version of my product. I went back and compared all fields from the source media set to the new ones and they matched. I also verified that the Ontology Object has its capabilities mapped to these media sets. I don’t know what else to check here.
Any advice, pls and thank you.
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