Ingest Emails from Shared Outlook Mailbox into Foundry Pipeline

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Hi,

I’m trying to set up email ingestion from a shared Outlook/Office 365 mailbox into Foundry so I can process the email content in a pipeline and extract relevant text data.

My Goal:

  • Ingest emails from a shared mailbox (not individual user mailbox)

  • Land them in a Foundry dataset or stream

  • Process email content (subject, body, sender, etc.) in Pipeline Builder

  • Ideally real-time or near-real-time ingestion

What I’ve Found So Far:

  • I see there’s a Microsoft Office 365 connector and Microsoft Exchange connector in the available connectors list

  • I’m not sure if these support shared mailboxes or just individual user accounts

  • I’ve also seen references to using REST API with Microsoft Graph API, but unclear on the Foundry setup

  • There’s mention of “Listeners” for inbound webhooks, but I’m unsure if that applies here

My Questions:

  1. What’s the recommended approach for ingesting emails from a shared mailbox into Foundry?

  2. If using the Microsoft Office 365 connector, how do I configure it for a shared mailbox vs. individual user?

  3. Are there any example pipelines or documentation showing email ingestion and text extraction?

Any guidance, examples, or pointers to documentation would be greatly appreciated!

Thanks in advance!

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