Struggling to connect to Salesforce

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1

When trying to connect via Username/Password, we can successfully connect but only see these options in Explore Source:

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None of the SF objects show up. We have tried a lot of debugging options and tried what was done here in a similar case, with no success: https://community.palantir.com/t/connecting-palantir-to-salesforce-how-do-you-access-the-data-tables-the-sobjects/2117

We have also tried to establish a connection with JWT token but ran into trouble trying to Perform a one-time authorization. Using this URL: https://<salesforce-url>/services/oauth2/authorize?client_id=<CONSUMER_KEY>&redirect_uri=<CALLBACK_URL>&scope=api%20offline_access%20refresh_token&response_type=code&response_mode=query&nonce=bebmwgu22zhand getting “site can’t be reached”.

Guidance on how to actually see SF objects would be great, we followed the username/password instructions closely, and weird that we can connect but only see debug and information datasets.

Thanks

2

Hi @dhack ,

Any solution for this issue?
Facing this same problem and unable to figure out why the SObjects are not showing up.

3

Hi there!

In the end we continued with Username-Password to connect.

I recommend setting setting this property at the bottom of the “Connection details” screen:

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It lets you see hidden error messages.

In the end this part of the Palantir Salesforce documentation was important for us:
”If you experience authorization problems when trying to connect from Foundry and see Failed: API security token required in the Salesforce Login History of the user, you must add the user’s security token to the end of the password.”

Good luck!

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4

Thank you for the response. I’ll review the steps and check if they resolve the issue.

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