TooManyObjectTypesInOntology — Quota says 60/60 but Ontology Manager only shows 35 object types

What We’re Trying to Do

We are building new object types on our ontology using a Global Branch. We need to create 8 new object types as part of a Phase 1 ontology build.

What’s Happening

We successfully created 6 object types on the branch. When we try to create the 7th, we get this error:

Error Message:.

Environment:

  • Working on a Global Branch (not main)
  • Current ontology entity counts (from Ontology Manager sidebar — see screenshot):
    • Object types: 35 (but system reports 60/60 at quota)
    • Link types: 60 (also at limit)
    • Action types: 59 (1 away from limit)

However, our Ontology Manager sidebar clearly shows only 35 object types (see attached screenshot). The same issue affects link types — the sidebar shows 60 link types and we cannot create any more.

We also tried deleting existing visible object types to free up slots, but the error persists even after deletion.

Questions

  1. What is the reason behind this behaviour? Why does the system report 60/60 when we can only see 35 object types in Ontology Manager?

  2. How do we solve this or get rid of this error so we can continue creating new object types?

Do you have any other spaces with Ontology resources?

Also when you deleted the other object types did you save this on the main branch before trying to create new objects?

Do you have another ontology with object types in it? The presence of the ‘company ontology’ selector indicates you do. The limit is per-enrolment, not per-ontology.

If you have multiple branches, I’d try deleting/merging them too in case separate object type instances are counted seperately.